FAQ

FREQUENTLY ASKED QUESTIONS

Is Your Jewellery Waterproof?
Absolutely! Our jewellery is designed for everyday wear. It is shower-safe, hypoallergenic, and tarnish-resistant. Crafted from surgical-grade stainless steel, our pieces feature either gold vermeil or PVD plating to enhance durability, so you can wear your KOHI jewellery with confidence.

What is the Delivery Timeline?
We process and ship orders within 48 business hours. Depending on your location, you can expect delivery within 3 to 7 business days. Rest assured, we strive to get your beautiful jewellery to you as quickly as possible!

What is Your Return Policy?
We currently standard NO return policy. If your product arrives damaged, please reach out to us via email or WhatsApp with proof of the damage, and we will assist you promptly.

Where Are You Based?
KOHI is proudly based in Chennai, India.

How Can We Contact You?
For any inquiries, feel free to contact us through our support email at [kohibeinstyle@gmail.com](mailto:kohibeinstyle@gmail.com) or via WhatsApp at +91 9940347331. Please note that this number is for WhatsApp communication only.

About Kohi

Welcome to KOHI, where elegance meets everyday wear. Founded by a mother and daughter duo, KOHI brings you exquisite gold-plated stainless steel jewelry that is as stunning as it is practical. Our pieces are designed to be water-resistant, anti-tarnish, and skin-friendly, ensuring you can shine effortlessly, day in and day out.

The name KOHI, inspired by the legendary Kohinoor diamond, reflects our commitment to uniqueness and beauty. Just as the Kohinoor stands as a symbol of exceptional charm, we aim for our customers to feel uniquely special every time they wear our jewelry.

At KOHI, we believe that everyone deserves a touch of luxury without the hefty price tag. We are thrilled to share the joy and happiness we find in jewelry with you, making it accessible and affordable for all. Thank you for supporting our small business and allowing us to be part of your journey in celebrating life’s precious moments.

Discover the brilliance of KOHI—where every piece is crafted to make you feel as extraordinary as the diamond it’s named after.