Return Policy
No Return Policy
At Kohi beinstyle, we want you to be happy with your purchase. However, due to the nature of our products, we do not accept returns or exchanges unless the item you purchased is defective or damaged.
If you receive a defective or damaged item, please contact us within 2 days of receiving your order emailing us at [Kohibeinstyle@gmail.com] with details of the product and the defect along with OPENING VEDIO.
You can send us photos or videos as proof of damage with Proof of Unboxing at Time of Delivery shooted properly as proof must be needed with good quality. We will review your request and determine whether you are eligible for a refund or a replacement. We will notify you of our decision via email or within 2 days.
If you are approved for a replacement, we will ship it to you at no extra cost within 14 days. Please note that we do not offer refunds or replacements for any other reasons, such as change of mind, incorrect size, color mismatch, etc. All sales are final and non-refundable.
If you receive a defective or damaged item, please contact us within 2 days of receiving your order emailing us at [Kohibeinstyle@gmail.com] with details of the product and the defect along with OPENING VEDIO.
You can send us photos or videos as proof of damage with Proof of Unboxing at Time of Delivery shooted properly as proof must be needed with good quality. We will review your request and determine whether you are eligible for a refund or a replacement. We will notify you of our decision via email or within 2 days.
If you are approved for a replacement, we will ship it to you at no extra cost within 14 days. Please note that we do not offer refunds or replacements for any other reasons, such as change of mind, incorrect size, color mismatch, etc. All sales are final and non-refundable.
Additional Return Policy Terms:
- Orders returned due to customers not answering calls from the delivery person, being unavailable at the time of delivery, providing an incorrect address, or if the delivery is marked “no such person found” will not be the responsibility of KOHI, as the issue is on the customer’s end.
- If you would like us to reship your order, a fee of ₹200 will be charged to cover reshipping and packing costs.
- Please ensure your contact and address details are accurate and that you are available to receive your order to avoid any inconvenience.
We appreciate your understanding and cooperation. Thank you for choosing Kohi beinstyle ! Contact us at {Kohibeinstyle@gmail.com/for questions related to refunds and returns.